CMDB & Asset Tracking
NetSymphony’s CMDB provides a flexible, real-time system of record for the networks, subscriptions, and devices that power your operations. Designed with integration at its core, the CMDB consolidates data from your NAC, IPAM, monitoring, and ordering systems—giving you an always-updated view into your infrastructure, accessible from any organizational context.
What It Does
Centralized Configuration Management
The CMDB structures key elements of your network—Config Items, Subscriptions, and Networks—and maps how they relate to each other, to your sites, and to the services they depend on. It supports rich metadata and relationship modeling for devices, virtual assets, and connectivity configurations across vendors and domains.
Dynamic and Contextual Views
Each object’s detail page shows context-relevant information from integrations:
- NAC status and authentication history for a device.
- Real-time monitoring metrics like latency and uptime.
- IPAM allocations and fixed address management.
- Logs correlated with the device or site’s operational context.
Key Capabilities
1. Configurable Data Model
- Define types for Config Items, Subscriptions, and their relationships.
- Model physical devices, logical assets, services, or network connections—however your environment demands.
2. Integration-Ready
- Populate CMDB entries dynamically from Order Management, Monitoring, NAC, IPAM, and provider APIs.
- Use CMDB data to fuel automation and enrich external systems with network context.
3. Site-Based Structuring
- All items belong to an Organizational Unit (site), inheriting permissions and context.
- Drill into any site’s network inventory, subscriptions, or configuration status from its dashboard view.
4. Support for Operational Workflows
- Use CMDB entries to initiate changes, investigate issues, or trace dependencies.
- Config Items link back to orders and subscriptions, streamlining lifecycle tracking.
Why It Matters
book Live Documentation
Always know what’s deployed where, who owns it, and how it’s performing—without needing to chase spreadsheets or tribal knowledge.
directory_sync Up-to-Date via Integration
No more stale records. As devices change state—deployed, modified, decommissioned—the CMDB reflects those changes automatically.
troubleshoot Improved Troubleshooting
Contextual views simplify diagnostics: check logs, performance, and access events directly from the device or network page.
lock Policy-Driven Access
Inherits role-based access control from your organizational structure. Only the right people see and modify the right data.
Common Use Cases
- Field Engineers validate connectivity and ownership before touching hardware.
- Service Desk Teams use it as a launchpad for diagnostics without deep tool knowledge.
- Network Administrators track configuration state and link it to the order history.
- IT Operations maintain documentation to meet audit, change management, and compliance needs.
Part of a Bigger Picture
The CMDB is not just a documentation tool—it’s a functional backbone for NetSymphony’s automation and integration workflows. It’s where Order Management, Access Control, Monitoring, and IP Address Management converge, enabling a holistic and scalable approach to managing modern network infrastructure.